How to Update the Time and Date on Your Hybrid Smartwatch – Globics Technology

Introduction

Our hybrid smartwatches update the time and date automatically when they are connected to the companion app and your phone time settings are correct. If your watch is showing the wrong time or date, use the steps below to resync it quickly.

Before you begin

For the best results, make sure you have the following ready:

Your hybrid smartwatch
Your paired smartphone
The companion app installed on your phone
Bluetooth turned on

Step-by-step instructions

1. Check your phone time settings

Make sure your phone is set to the correct time zone and that automatic date and time are enabled. If your phone time is incorrect, your watch may also display the wrong time.

2. Confirm Bluetooth and watch connection

Turn on Bluetooth on your phone and confirm that your watch is connected in the companion app. If the watch is disconnected, reconnect it before continuing.

3. Open the companion app and sync your watch

Open the companion app and run a sync. In most cases, this will update the time and date on your hybrid smartwatch automatically.

4. Configure your watch hands

Open the companion app navigate to Settings > Select your watch > Hand Calibration. Please then follow the on screen prompts to recalibrate the hands.

5. Remove and pair the watch again if needed

If the time still does not update, remove the watch from the app, pair it again, and then resync. This often resolves connection issues that prevent the correct time from being applied.

Tips and best practices

Keep Bluetooth enabled while syncing.
Make sure your phone is using the correct region and time zone.
If your phone recently changed time zones, open the app and sync again.
If you use multiple devices, make sure you are syncing from the correct phone.

When to contact support

If your hybrid smartwatch still shows the wrong time or date after you have checked your phone settings, resynced the app, and paired the watch again, our support team will be happy to help with your specific model.

Additional information

If you need model-specific guidance, please contact support and include your watch model name, your phone model, and a brief description of the issue.