How to Set Up Notifications and Activity Tracking – Globics Technology

Introduction

Set up notifications and activity tracking on your Globics Technology hybrid smartwatch to stay connected and keep your health data up to date. This guide walks you through the companion app setup, required permissions, and basic troubleshooting if alerts are not coming through.

Prerequisites

Your hybrid smartwatch is charged and powered on
The companion app is installed on your phone
Bluetooth is enabled on your phone
Your phone allows notification, background, and motion or fitness permissions if prompted

Step-by-step setup

Open the companion app on your phone and confirm that your watch is connected via Bluetooth.
Go to the app > Settings > Notifications and enable the notifications you want to receive, such as calls, texts, app alerts, or WhatsApp Messages.
Allow the app to access the required phone permissions when prompted, including alerts, background activity, and motion or fitness data.
Save your settings and keep the app running in the background if your phone requires it.
Sync your watch regularly so your steps and other health data are updated in the app.

Tips for reliable notifications and activity tracking

Make sure Do Not Disturb is turned off on your phone and watch.
Check that the companion app is allowed to run in the background.
Confirm that your phone’s notification permissions are enabled for the app.
Keep Bluetooth on and stay within range for the best sync performance.
Open the app regularly to refresh your activity data.

If notifications are not working

Check that the watch is still connected to Bluetooth.
Verify that notification permissions are enabled in your phone settings.
Confirm that Do Not Disturb is off.
Make sure the companion app can run in the background.
Restart the app and sync your watch again.

Need more help?

If you still need help setting up notifications or activity tracking, our support team can guide you through the process step by step. Please contact support with your phone model, app version, and a brief description of the issue so we can assist you faster.